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Speak with our Packaging Expert
At Eco Packaging Masters, we understand that choosing the right custom box printing solution can raise a few questions. Here are some of the most frequently asked questions to help guide you through our process. From material options and design specifications to pricing, lead times, and sustainable practices, we’ve provided answers to help you make informed decisions. If you have any further inquiries, don’t hesitate to reach out to our team – we’re always here to assist you!
We offer a wide variety of packaging solutions, including but not limited to:
Yes, we prioritize sustainability by offering eco-friendly packaging solutions. Our boxes are made using recyclable and biodegradable materials to reduce environmental impact.
Yes, we provide custom packaging with childproof features, especially for industries like pharmaceuticals and cannabis. These designs ensure safety while maintaining functionality and aesthetics.
Yes, we offer samples so you can assess the quality, material, and design before committing to a bulk order. Please contact us to arrange for a sample.
Our minimum order quantity depends on the type of packaging and customization required. Please contact our team to discuss your specific needs and options.
To receive a quote, simply fill out our online form or contact us with details about your project, such as dimensions, quantity, design, and additional features. Most quotes are processed within 24-48 hours.
Sales tax is applied to orders based on your location and applicable tax laws. If your business qualifies for tax exemption, please provide the necessary documentation during the order process.
No, we pride ourselves on transparency. All costs, including production, shipping, and optional add-ons, are clearly detailed in your quote. There are no hidden fees.
Yes, we offer discounts for bulk orders. Ordering higher quantities typically reduces the per-unit cost. Reach out to us to discuss your requirements, and we’ll provide the best possible pricing.
Refunds are provided on a case-by-case basis, depending on the circumstances. If you receive a defective product or the order doesn’t meet agreed-upon specifications, we’ll work to resolve the issue, including offering refunds or replacements where necessary.
We do not charge setup fees for standard box designs. However, highly customized orders or special tooling may incur additional costs, which will be communicated upfront.
To discuss your current orders, you can log in to your account on our website and use the messaging feature or directly reach out to us via phone or email. For urgent matters, we recommend calling our customer support team for quicker assistance.
Our company is based in the United States, with production and support facilities designed to handle both domestic and international orders efficiently.
Your order will be delivered through trusted shipping carriers. Depending on your location and shipping method chosen, it could be via ground, air, or freight delivery. All shipments are carefully packed to ensure the products arrive in perfect condition.
Yes, we can accommodate shipping to multiple locations. Please provide the necessary details for each destination when placing your order, and we will ensure the products are delivered accordingly.
For further assistance, feel free to contact our customer support team.
Our company is based in the United States, with production and support facilities designed to handle both domestic and international orders efficiently.
Your order will be delivered through trusted shipping carriers. Depending on your location and shipping method chosen, it could be via ground, air, or freight delivery. All shipments are carefully packed to ensure the products arrive in perfect condition.
Yes, we can accommodate shipping to multiple locations. Please provide the necessary details for each destination when placing your order, and we will ensure the products are delivered accordingly.
For further assistance, feel free to contact our customer support team.
To measure a box, always provide dimensions in the format: Length x Width x Height (L x W x H). Length is the longest side of the box, width is the shorter side, and height is the vertical dimension when the box is placed upright. Be sure to measure from the inside for the most accurate sizing.
Ensure your artwork is created in high resolution (300 DPI or higher) and uses CMYK color mode. Include a 0.125-inch bleed on all sides for proper edge trimming. Avoid placing important text or graphics close to the edges, and use vector files when possible for scalability.
Once you submit your artwork, our team will review it to ensure it meets our printing specifications. If adjustments are needed, we’ll provide feedback and guide you on necessary changes.
Yes, we offer printing on both the inside and outside of the box to create a fully branded and engaging unboxing experience.
We accept files in AI, PDF, PSD, and EPS formats. Ensure all fonts are outlined, and images are embedded before submitting your artwork.
No, we use advanced digital and offset printing techniques that do not limit or charge extra for the number of colors in your design. Feel free to incorporate as many colors as you need.
Yes, we can create custom inserts for your boxes to securely hold and protect your products during shipping or display. Let us know your specific requirements.
Absolutely! Our expert designers can help you create custom box designs tailored to your brand and product requirements. Contact us for personalized design assistance.
We recommend submitting artwork files in high-resolution formats like AI, PDF, or EPS for the best results. This ensures crisp and accurate printing on custom packaging boxes, Mylar bags, and other products.
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Get in touch with our product specialist now
Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.
We are the custodians of this planet, lets take the responsibility of preserving it together.
As stewards of the Earth, we must protect and preserve its resources for future generations. At Eco Packagining Masters, we strive to positively impact the planet. That’s why we’ve worked together with OneTreePlanted to create a sustainable future.
We are the custodians of this planet, lets take the responsibility of preserving it together.
As stewards of the Earth, we must protect and preserve its resources for future generations. At Eco Packagining Masters, we strive to positively impact the planet. That’s why we’ve worked together with OneTreePlanted to create a sustainable future.
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